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Candy Crush Soda Saga freezes on Facebook-- Fixed!
Answers
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Hello Soda friends!!
As @Freddy_Falkner says, clearing the cache should solve the issue according to the Studio. ๐
You can have more information here.
I hope this helps!!๐ค
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I am having this problem too, all browsers up to date and every other game loads no problem so it is definitely not on my end..Been getting the error message since yesterday morning. Help!!
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If playing on pc the easiest thing is to download the win10 app. Im also getting this problem but tried everything to resolve and didnt work so gave up. Do you see empty slots in the list of games above the main viewing screen
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no all is as it should be, its very strange, have never had this problem and all the years i have been playing the game on and off
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Hello @nicolafanning45 and @Freddy_Falkner !
I'm sorry, I think I didn't explain myself ๐
There was an issue yesterday, but it's been solved already. So to get rid of it, the solution is clearing the cache as the game gets some files from that cache and if a file is broken, you will have the issue again and again. If you clear cache and then load the game, it will load the new files and it will work again. ๐
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Thanks, @Freddy_Falkner , we'll let the technical team know right away!!
I hope I can bring you some good news soon!!
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I am having the same problem.As of yesterday I'm getting the trying hard to fix it message๐
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