My game moved me back to level 16. How do I get back to the level I was on?

acomer01 · March 2020

I was way up in the game and now it won’t let me get back there on the board?

Spinnifix · March 2020

Hello and welcome to this community

Please play level 16 again and complete it. Then please update it and clear the cache. Then it should work again. If not please come back!

Good luck☺♥

jolmag78 · May 2020

I was on my Current level I went back to all the 644 how do I go back to my level

Sukanta_Biswas · May 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/283480/my-game-moved-me-back-to-level-16-how-do-i-get-back-to-the-level-i-was-on

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/744417#Comment_744417

Please show me a screenshot of your game map.

For instructions on how to take a screenshot please visit here.

https://www.take-a-screenshot.org/

Lola_Pop · May 2020

Hello @jolmag78 !!

Have you lost all your levels? Are you on level 1 again? If so, please read this to get back on track 😊

@acomer01 , did you solve the issue? Please try the steps @Spinnifix advised, and if they don't work, send us a screenshot, as @Sukanta_Biswas suggested. 😊

Tell us if you need more help- we're here for you.

Cheers!!

Sukanta_Biswas · May 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/283480/my-game-moved-me-back-to-level-16-how-do-i-get-back-to-the-level-i-was-on

You may have such problems due to a few Reasons.

After Level 16, your game did not sync with the server and when you reinstalled the app, your level returned to Level 16.
Perhaps your game is logged in with another Facebook.
The renewal of your game may be over, check the renewal HERE.

Please let me know

My game moved me back to level 16. How do I get back to the level I was on?

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