Refund

irlawrence78 · May 2020

I just purchased unlimited lives and I was deducted for the purchase but didn’t receive the lives. This is the second time I’ve had this problem!!!!

stan1981 · May 2020

U may need to email support for them to check ur account... ur unlimited life is for how long?

irlawrence78 · May 2020

Hi Stan,

thank you for your email, it was for 2 hours. I did email them and they have not replied. Sadly

Sukanta_Biswas · May 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/295465/refund

We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

If there is a problem with the purchase you will need to click HERE and follow the steps because we don't handle purchase issues in the community.

Also check here.

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

irlawrence78 · May 2020

suku what did you say?

Sukanta_Biswas · May 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/744604#Comment_744604

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

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