Level 657 not working properly (UNDER INVESTIGATION)

SarahYotaka · May 2020

I cannot pass this level as there are no bottles to pop on the top part only the 5 bottles on the bottom making it impossible to move forward in the game!!!

I don't know what to do.

SarahYotaka · May 2020

I forgot to mention that I play on facebook

Yohanan · May 2020

@Spinnifix , @Lola_Pop and @Elsa

Spinnifix · May 2020

Hello and welcome to this community

Thanks for marking. @Yohanan

There are currently problems with this level, so it went to the studio to fix it. Please be patient !!

Yosca · May 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/295850/help-me-657-phase

Hello @SarahYotaka I am sorry you have this problem with level 657. It was reported to the studio and the fix will be live on Monday. If you want to be updated you can check it HERE

isamarciana · May 2020

Hi there , could you kindly advise what’s the status of the errors in this level 657?

Sukanta_Biswas · May 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/749126#Comment_749126

I hope the level will be resolved today and we will let you know.😎

Thank you.

Lola_Pop · May 2020

Hello there!!

Can you please confirm you're still not able to pass this level playing on the Windows app or a mobile device? This issue was fixed last week, and we'd like to know if it has come back so we can report it to the Studio again. Please make sure your game app is up to date and you've cleared the cache.

If you're playing on a PC through Facebook, the level will be fixed today. 😊

isamarciana · May 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/749364#Comment_749364

Hi there, I’m playing through iPad... I’ve tried this morning but still can’t pass this level.

samanthamint · May 2020

My app is up to date and I have cleared my cashe... I have followed alll the steps I’ve been asked too... it’s still not working for me thanks

Level 657 not working properly (UNDER INVESTIGATION)

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