Jimmy’s Arcade

taytays · May 2020

After using gold to finish all 7 games, it showed me all that I had won. Unfortunately none of them appeared on my account! I spend $$$ on your games and just got ripped off. Thanks

Spinnifix · May 2020

Hello and welcome to this community

I am very sorry for you and I would like to help you !!

To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.

https://soporto.king.com/contact

Please explain everything exactly and please indicate as sub-topic "prices not received". Good luck

If this automatic email comes, please reply to it and keep it. If nobody answers after 3 days send again !!

Spinnifix · May 2020

https://community.king.com/en/candy-crush-saga/discussion/293146/customer-service-outside-the-community/p1

Here is a customer service survey from me. Please feel free to vote there. It is important!! thank you

tratelqalam · August 2020

https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase This link will help you recover your rewards and gold

Jimmy’s Arcade

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