Irenejd Level 3

Hello again @PummyRaj and @Lady_Choo I am discouraged with this game! My power-ups are once again gone. GONE!!! and it's like I have a whole new game. I'm getting those darned tips/tutorials and I have things on my board I've never seen before. They're purple. and I have no idea what they are. A potato?? I want my…

Pummy!!!!! Lady_Choo!!!! They're back! They're back!!!! I don't know what you did but I am loving seeing them again!!! Thank you so much! And Player Support too if you helped!! 💋💜💚💙

No apologies are necessary, Pummy! Lady_Choo helped out but she did not know our history. I did not get the original number set back. It went back for one iteration to the correct number, but it immediately went back to 1. I find that very interesting. I did contact PlayerSupport as Lady_Choo suggested but it was…

Thank you, Lady_Choo. Yes, it is so frustrating to be stuck for so long. I wish I was a better player!!! Is it possible for someone to tell me where they are stored? I think you said somewhere - which I can not find now - that they are stored on my PC. Is it cookies?? I'd like to look, and I may have some backups I can…

And thank you for the link, Lady_Choo!

Thanks so much, Lady_Choo! (You do not have to be Pummy, so no apologies needed!) I didn't even realize there was a Player Support!! I thought this was it, kinda. I will contact them, but it does not make me happy that this is the second time it happened and I had a LOT of power-ups. I know one of them was in or close to…

Bummer for you too! Be sure to report it. The more they know that it's happening, the more likely they are to realize it's not just an isolated incident. I think Pummy said they were aware of it. This happened to me a couple of years ago. It it really irritating to lose all those you had and I had a bundle!! The higher in…

Oh, bummer! I'm glad you posted tho as it can help them to find the issue. I'm going to start taking pictures when I accumulate a lot. I don't think it's fair that we should work so hard to get them and then lose them. I'm hoping they can give them back to me. And you too! Register it as an issue!

Hello, Pummy! I hope your weather is better than ours today. Sunny Arizona is very gray and cold and damp. I guess it's all relative tho, huh?? We are a little warmer at 60 than you are now. And no snow....LOL!!! I was wondering if you had any news about my missing power-ups from your Studio guys? Some days I need a ton!…

Hello, Pummy! Good to hear from you again! I hope you are doing well and enjoyed Women's Day too. I went to lunch with a very good friend and she and I enjoyed the sunshine. It has been a little chilly here of late. 1) It is on my Windows computer in my Chrome browser. Thank you for asking the Game Studio and I am glad…

And good morning to you! Thanks for getting back to me. I was so excited the money was correct, I did not notice the number! Evidently it is not increasing, even tho I purchased bars. It is still stuck at 1. I know the team wants it all to be perfect. 😝 of course, this is not a big deal to me but I just thought they would…

Pummy or QueenB... I just wanted to say everything is still working. However, that the little number tag in my Gold Bar button still says 1. My iPad says correctly what it is. I can't remember what it is without looking but it's 98 or so on the iPad. Just thought you would want to know. I think it's interesting....

I'll be sure to pass that on. Thank you, Fran334!

QueenB!!!! It worked! I am so sorry for all your trouble. My husband reminded me that I gave a donation to Canadian Fire Fighters and I probably changed the currency then. Please forgive me!!! I cannot believe I did not catch it myself. So duh!!!! Mea culpa!

Thank you, Pummy! And thank you QueenB. Amazingly, I did check my Facebook currency as suggested and it was set to Canadian dollars! I am not Canadian and I have no idea how it got set that way as I do not use Canadian dollars. It has always worked for US dollars prior to this. But that explains, probably why when I first…

Thanks, Pummy! This is the first time that this glitch has happened. Looking forward to what you find out!

I am sorry there is a glitch. But it makes me feel good that it is reported and they are looking into it. 😍

I am playing from the USA using a USA account. Thx, Pummyraj! (Check below....for my duh! Sorry.) YESTERDAY'S MESSAGE!!! I forgot to hit POST COMMENT Oh, duh! I did not even think to block that email address. It is fixed now. Thank you for noticing! The number in the star on the browser always matched the star number on my…

OK, Pummyrag! Here is the error again. Cancelled the sale, of course. Weird, huh?? Am I doing something wrong??? Thx for any help!

Hello Pummyraj!! I am having a super New Year and I hope you are too! Well, I foolishly did not take a screen shot of the problem purchase attempt!! The issue was on my Windows 10 PC and I had 25 gold coins in my piggy bank, ready to buy. I accessed the purchase option by clicking in the dancing piggy bank up in the right…