Comments
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Hi Nikki, Please try the following steps: 1) reboot your iPad, then close any app that automatically starts up after reboot 2) try the game connection with another Internet connection 3) check for updates to the game on the App store 4) If the problem persists then I suggest you do a re-installation of the game. a) Make…
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Hi Debra, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
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Hi guys, Thanks for feedback for the bouncing candy. It's a temporary feature that is currently being tested. Feel free to add further comments to this thread and I will make sure the Game Studio gets your feedback. - Mark
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Hi Jane, If you can't see the email icon, then please try checking from another computer.
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Hi Kittcat, I have sent you a private message, so that we can check your player account for issues. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Thanks Chicken Slayer for helping out :-) - Mark
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Hi CandyMom, Could you please let me know which iPad you have as well as OS version. I'll bring that info back to the Game Studio in case it's hardware or software related. - Mark
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Hi Sandy! If both computers are having the same issue I suggest you check the Internet connection for any limitations - for instance firewall settings. It might also be software running in the background (for instance Norton Internet Security) that creates an issue. Let me know how you progress :-) - Mark
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Hi Darlene, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
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Hi Tonya, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
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Hi JoAnn, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. - Mark
