I got a new phone and I'm trying to download my saved progress how do I do that

Stephandbo

Help getting my save progress back

Diamond_Lim

https://community.king.com/en/diamond-diaries-saga/discussion/316458/i-got-a-new-phone-and-im-trying-to-download-my-saved-progress-how-do-i-do-that

Welcome to Sweet King Community! 👑

Don't worry! You can click here to follow these steps that I hope you can back to your current level on this game with your new device (but boosters, lives and events cannot be transferred) :

https://community.king.com/en/blog/discussion/177600/how-to-get-your-level-and-progress-back

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

Have a nice and safety day! 😊

[Deleted User]

Hi @Stephandbo, welcome to the Community!

🔺 Now you might come across issues with retrieving your saved Levels (either on a new device or on your current one). As there are different device types, there are different tips and tricks to get you back on track.

• Select this option if you are playing on an Android device. 
• Select this option if you are playing on an Apple device. 

🔺 If you're moving onto a new device make sure to check out our tips HERE on how to do it successfully. 

🔴 If you have not saved the game, it won't be recorded on King's servers which means we can't bring the lost top scores back to you.