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Level 5010 will not move down
Comments
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Hey again! ππ
Oh dear! We are so sorry to hear about you are still stucking on this level due to this problem right now after you did try following all of these solve steps and try playing this level again. π
The best course of action is to open a support ticket. You can checking the post below to see how! ππ
How to contact Player Support from the game to report an issue!
Their team is available 24/7. Thanks in advance! π€
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They gave me a ticket number but i dont know what i do with it!and i dont get what to do from the links.
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Hello again! @lyne1963 ππ
Oh no! That's another tricky again! π° Thanks for your sharing this impossible level again! Thanks for your sharing this impossible level!Β ThisΒ level has been still reported to Diamond Diaries Saga Studio Team so early already. But that's unfortunately asΒ Diamond Diaries Saga Studio Team are still not going to tweak this level easierΒ due toΒ still short winter breaks. So theyΒ will be back to check and tweak this level easier on the second week of January 2025. So we hope you can understanding our notes! Please be still apologies us and more patience waiting for Diamond Diaries Saga Studio Team will tweaking this level easier on the second week of January 2025! Thanks once again! ππ
Have a wonderful and sassy weekend! Ho! Ho! Ho! Merry Christmas Season and Happy Holidays to you! βοΈπππ βοΈπ¦π
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Hi again! ππ
You should be still patience waiting for one of Player Support Team will replying and helping you for this level's issue problem while you receive your email address later. π
Note! Once you have sent your request, you might receive an automated response so please reply back to this email, and an agent will be in touch. It can take up to 72 hours before you receive an answer. π
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I dont get it.since their last mail solution was to forward me here what new mail im gonna get?what is this ticket number,i didnt get what to do with it in the links you showed me.and anyway for christ sake since it was issue with others too its not my fault.in the worst case forward me a level or smth.ππjeez!
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Hi again! ππ
You can seeing these sample screenshots of King's Games Name & Mobile Device, Your Game ID Number, Get your Ticket Number and Answer Your Question / Problem by Player Support when you receive your email. ππ
If you might receive an automated response, so please continue replying this level's problem and send your Game ID back to this email, and an agent will be in touch. π
It can taking up to 72 hours before you receive an answer. π
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Hello and Attention again! All of Diamond Diaries Hunters whoΒ did still stucking on Level 5010 due to this problem! ππ
We check playing this level again, this levelΒ has been still no problem for us mostlyΒ right now. ππ
To help you fix this level problem, you can try following these steps here ππ
Restart :Β Force close apps and restart your device.
Updates :Β Check that you have the latest game and device updates.
Memory :Β Keep at least 2GB of free storage for smooth gameplay.
Connection :Β Use WiFi instead of cellular data.
Clear Cache :
π€ Android : Settings > Apps > Diamond Diaries Saga > Storage > Clear Cache
π iOS : Settings > Safari > Clear History and Website Data
As a last resort, youΒ can try reinstalling the app. Note that thisΒ will removing all of your inventory boosters and lives from the game, so pleaseΒ do not do thisΒ unlessΒ absolutely necessary.
If you did following all of these steps but it's still not worked, the best course of action is to open a support ticket. YouΒ can checking the post below to see how! ππ
How to contact Player Support from the game to report an issue!
Their team is available 24/7. Thanks in advance! π€
Let us know if this helps! ππ
Have a wonderful and sassy weekend! Diamond Diaries Hunters! ππ
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This discussion was created from comments split from: π Claim your level 5000 badge here!.1
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This discussion was created from comments split from: π Claim your level 5000 badge here!.1
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This discussion was created from comments split from: π Claim your level 5000 badge here!.1
