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Game stuck

Posts: 1

Level 1

Why does the game get stuck at the same level for days? I have the latest version, and I have rebooted my phone.

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Answers

  • Posts: 170,341

    Hello there! @bos1cxg πŸ‘‹

    Welcome to Sweet King Community! πŸ‘‘

    Don't worry! How about you tried to follow these another troubleshooting steps here (Android) or here (Apple) (I hope haven't this happens! 😊) 

    ⚠️ NOTE βš οΈ

    If you want to try uninstall and reinstall steps, you have your gold bars, current your level progress, collect the diamond mission and some events are saved/transfered but all of the boosters have lost and some events will be reset or gone when you save your progress completed with Facebook or King.Com.

    Anyway, thanks for your playing Diamond Diaries Saga. ❀️😊

    You can also participate and answer here (πŸͺ Art Challenge : Bake, decorate and post πŸͺ), here (Who is ready to unscramble these sentences?) and here (β›„οΈπŸŒ² Ho Ho Happy Holidays Community Wide Hub Contest) that you can chance to win gold bars on this game! πŸ˜‰

    Also check another exciting news and threads (click on spoiler warming button here) :

    Fun Facts and Beginner Story of Diamond Diaries Saga here πŸ’‘πŸ“”

    Diamond Diaries Guides & Polls πŸ’ŽπŸ’‘βœ”οΈ

    Show your longest link shining charms and new sassy score here! πŸ’ŽπŸ”—πŸ€©

    ✍️ Subscribe here to Diamond Diaries Tagging List! πŸ’

    πŸ’« From King with love Learn more about our sweet initiatives

    What makes our Kingdom so special HERE?

    πŸπŸš™ Road to King Community Legend and beyond! Levels, Points, Answer, Badges and more HERE!

    πŸ“° Community Newsletter - December Edition HERE

    πŸ‘¨β€βš•οΈ Badge of the Month - December 2021 HERE πŸ‘¨β€πŸ”¬

    β›„ Art Challenge : Do you want to build a snowman? - Get Badge HERE! β›„

    πŸ‘‘ Join our Kingdom and get this royal badge HERE!

    πŸ”Š Meet the Team behind the audio magic and give us your feedback HERE!

    The King Audio Lab HERE! πŸ”‰

    Art Nook: King Fanart HERE! 🎨

    Have a nice and safety day! β€οΈπŸ˜„

  • Posts: 1

    Level 1

    Most recent version. Uninstalled and reinstalled app. Still frozen at same level 5 days even though it is complete.

  • Posts: 170,341
    edited January 2022

    Hello again! @bos1cxg πŸ‘‹

    You tried to follow these another troubleshooting steps here (Android) or here (Apple) that I hope haven't this happens too! 😊

    ⚠️ NOTE βš οΈ

    If you want to try uninstall and reinstall steps, you have your gold bars, current your level progress, collect the diamond mission and some events are saved/transfered but all of the boosters have lost and some events will be reset or gone when you save your progress completed with Facebook or King.Com.

    If it's still not worked, you click on "Contact Us" then you ask a problem that I hope they help you but it taken longer. 😊

    Anyway, thank you for your playing Diamond Diaries Saga. ❀️😊

    You can also participate and answer here (β›„οΈπŸŒ² Ho Ho Happy Holidays Community Wide Hub Contest) and here (Show your amazing score on Happy New Year 2022 Contest) that you can chance to win gold bars to the King game of your choice! πŸ˜‰

    Also check another exciting news and threads (click on spoiler warming button here) :

    Fun Facts and Beginner Story of Diamond Diaries Saga here πŸ’‘πŸ“”

    Diamond Diaries Guides & Polls πŸ’ŽπŸ’‘βœ”οΈ

    Show your longest link shining charms and new sassy score here! πŸ’ŽπŸ”—πŸ€©

    ✍️ Subscribe here to Diamond Diaries Tagging List! πŸ’

    πŸ’« From King with love Learn more about our sweet initiatives

    What makes our Kingdom so special HERE?

    πŸπŸš™ Road to King Community Legend and beyond! Levels, Points, Answer, Badges and more HERE!

    πŸ’₯ Badge of the Month - January HERE πŸ’₯

    πŸ‘‘ Join our Kingdom and get this royal badge HERE!

    πŸ”Š Meet the Team behind the audio magic and give us your feedback HERE!

    The King Audio Lab HERE! πŸ”‰

    Art Nook: King Fanart HERE! 🎨

    Have a nice and safety day! β€οΈπŸ˜„

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