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I cannot seem to play alpha betty. All the main screen says is to download flash and I have done it

Victoria_Wolf
Victoria_Wolf Posts: 2

Level 1
in Support

I cannot seem to play alpha betty. All the main screen says is to download flash and I have done it I have done all the help forms but it keeps telling me I need to download flash and I have a flash on my computer I do not have problems with the other games. 

Answers

  • Crusher18
    Crusher18 Posts: 1,286

    You might have more than one version of flash installed on your computer. Check your installed programs in the control panel. Uninstall any versions of flash player that you have and then re-install just the latest version available. 

  • Anne_D
    Anne_D Posts: 1

    Level 1

    You might have more than one version of flash installed on your computer. Check your installed programs in the control panel. Uninstall any versions of flash player that you have and then re-install just the latest version available. 

    I have checked and rechecked, installed, uninstalled, re-installed, cleared everything, restarted, stood on my head, screamed BUT I STILL CAN NOT PLAY using Facebook. I get this same message. I have also checked for plugin versus standalone versions and disabled and enabled each in turn. Still no go. Any other suggestions. And yes, I do have the latest Adobe Flash Player.
  • stylib38
    stylib38 Posts: 2

    Level 1
    edited May 2015

    oops, meant to post as a comment

  • stylib38
    stylib38 Posts: 2

    Level 1

    You might have more than one version of flash installed on your computer. Check your installed programs in the control panel. Uninstall any versions of flash player that you have and then re-install just the latest version available. 

    I am having the same issue. The only place I have been able to play is on my Mac using Safari browser. It won't play on Chrome on the same laptop and I get the same message everywhere except Safari
  • Victoria_Wolf
    Victoria_Wolf Posts: 2

    Level 1

    I have done all that, and I do have the newest flash player it just wont come up and tell me, I need a flash player and I have the flash player

  • Ellie_Moss
    Ellie_Moss Posts: 1

    Level 1

    I have done all that, and I do have the newest flash player it just wont come up and tell me, I need a flash player and I have the flash player

    im having the same problem on all our laptops done everything they said to do still no game ,, plays ok on my Kindle

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