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Unable to connect to Facebook

Ashley_Jones
Ashley_Jones Posts: 2

Level 1
in Support

I am still unable to connect my game to Facebook.  I've tried updateing my browser. Every time I try it gets stuck on loading screen and flashes back and forth to a black screen 

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Answers

  • Tune_D
    Tune_D Posts: 1,090

    Hi Ashley, what mobile device are you using? Here go two videos they have on YouTube, on how to resolve Facebook connection issues, one is for Android, the other one for iOS.

    https://www.youtube.com/watch?v=bIYE7aW5jcE

    Check for updates for your device and apps. If you happen to have changed your Facebook password, then you will need to update this on your mobile too. Simply make sure you're logged out of Facebook on your mobile and within the game, and log back in using the new password. Also, try using WiFi instead of your mobile data.

    That should do it!

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