Why is my envelope icon dark on Alphabetty Saga?

LeisaWoo

I can see FB friends. I've sent several requests and I'm sure they are responding. I've also sent lives. I can't even click the envelope. Any advice? Please and thanks!

Crusher18

Hey LeisaWoo- Which browser are you playing on? Have you tried the basic computer troubleshooting? This video is great as the steps usually resolve most little errors. Let me know how you get on :-) 

https://www.youtube.com/watch?v=OESCE4Jj2tU