my alpha betty saga game is pixiled and can't read the letters .

mittens-2

my alpha betty saga game is pixiled and i can't read the letters . please help .

Wunderbaum

Hi Mittens!

Which tablet do you have?

It could very well be that something went wrong when the game was installed or updated. I suggest the following steps:

1) First of all - make sure the game is connected to Facebook or Kingdom. This way you have a backup of your game progress, high scores and gold bars.

2) Un-install the game, then reboot your tablet.

3) Install the game again. For iOS: https://itunes.apple.com/us/app/alphabetty-saga/id814434907?mt=8 - Android: https://play.google.com/store/apps/details?id=com.king.alphabettysaga&hl=en

4) Start the game and reconnect to Facebook (blue button) or Kingdom (orange button)

Hopefully the game should now work correctly again.

Cheers :-)

Moojooles

Hi Combo.

I have this same problem. About a month ago, i uninstalled the game. I have just reinstalled it from google play.......and the block graphics are still exactly the same and the game unplayable!