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How do I stop alphabetty from shutting down when shuffeling?

Wilma_Perry
Wilma_Perry Posts: 1

Level 1
in Support

I am on level 160 and the game just shuts down when it shuffles. I lose the game. It has been doing this during the past several levels.

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Answers

  • Tune_D
    Tune_D Posts: 1,090

    Hi Wilma,

    Have you checked for updates on your mobile and for your apps? Do a restart too.

    Sounds like it could be a memory issue on your device maybe? 

    If so, save your game apps on a micro sd card, if accepted on your device.

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