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why does the screen change that the letters are there but the background is black and it freezes thv

Barbara_White
Barbara_White Posts: 1

Level 1
in Support

why does the screen change that the letters are there but the background is black and it freezes the game I have to start all over it happens quite often???????

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Answers

  • StuckInATree
    StuckInATree Posts: 4,755

    Have you tried troubleshooting the browser you use Barbara? Make sure you have the latest version and that you've cleared all you cache and cookies. If it's freezing that often it may be worth checking that everything is current and up to date with your Flash. Also, a quick way to rule out browser issues is by playing the game in a different than you already use. If you haven't already tried these it's where I would start. 

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