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Alphabetty crashing

key204
key204 Posts: 1

Level 1

I have ios 9.2 on ipad and 5.1 gb of memory. I've tried connected to facebook and not connected. I'm using fios wifi. I just downloaded the game and it has crashed about 4-5 times in the first 10 levels. It lets me play a couple of levels, then will crash when trying to bring up the next level.  I can play Candy Crush ok; it crashes about once every new land. None of my other app games crash.

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398

    Hi key204!

    Which iPad version do you have?

    Free available RAM storage is normally not the issue - the bottleneck is the available RAM for the operation system.

    Seems that there are some older versions of iPad that are no longer supported. I saw it on another thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash

    In case you have a newer iPad then I suggest you re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars.

     Cheers :-)

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