About Alphabetty...

Jo-10

I have finally completed 116, which then went off after doing so and didnt register. But more annoying is I used Gold to help me at the end of the game. Can any one advise who I speak to re this as It's not the first time and its more than annoying when you pay and it still doesn't register!! Really annoyed with this

KingsPinn

If the game is crashing then it's gonna be related to your computer. Follow the steps in the official thread and hopefully things will run a little smoother. I've never had any issues since doing this  

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out