Alpha Betty won't open on my kindle

mkbuelow

Alpha Betty Problem

I play alpha betty on my kindle and I am on Level 79.  Now alpha betty will not open at all on my kindle.  It just stopped working.  Is there any way I can get it to open up and not loose the level I am at?

Wunderbaum

Hi mkbuelow!

Do you have the game connected to Facebook (blue button) or Kingdom (orange button)?

If yes then I suggest you do a re-installation of the game. I saw on another thread a step by step instruction on how to do it:

1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars) To save your boosters you'll need to do a backup of your mobile data

2) Un-install the app

3) Reboot your phone or tablet

4) Now it's time to download the app and install it again. Find the app on Amazon store and click on 'install'

5) After the game has been installed you should now be able to start it normally.

6) Don't forget to connect the game to Facebook (blue button) or Kingdom (orange button) in order to retrieve your game progress, highscores and gold bars. For the boosters you'll need to do a restore process in order to recreate them.

7) Done!

Cheers :-)