Game

Mienne

Why does alphabetty crushes on my ipad when I open a game. I can do one move before the screen goes blank. This happened after updating the ipad! I updated the game, reset the game,but no results. HELP!

Cezdiamond

Hi Mienne- Thanks for posting on King Care. I am really sorry that you are experiencing a problem with the game crashing.

Which model of iPad do you have? https://support.apple.com/en-us/HT201471

Please check out our thread with some troubleshooting steps: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios 

Let me know how you get on :-)