why does this game not load properly on my ipad...it slowly opens, start to play, but blacks out. ??

RennyB

heading for a three week vacation and would like to be able to play on my tablet.

Cezdiamond

Hi RennyB- Thanks for posting on King Care. I am sorry that you have been having some difficulties with your game on your iPad.

Please find our troubleshooting tips here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

If there do not work, please could you let me know the following? 

- Which iPad model do you have? https://support.apple.com/en-us/HT201471 

- Which version of AlphaBetty Saga do you have installed (this can be found in the Appstore) 

- How much free memory do you have on your device? https://support.apple.com/en-us/HT201656

Thanks! :-)