AlphaBetty lvl 176. Cheese only dropping one space, regardless of how many blocks are cleared below

Stillawake

I am having an issue where the cheese does not drop as many spaces as are cleared below it (as it does in the video). This is happening after the vine blocks are cleared. I have tried using verticle line blasters as well and while it clears every tile in the column, the cheese only ever drops (when it does drop) one space. I am experiencing this issue on Mobile, FB, and King.com platforms. Please let me know if there is a solution

StuckInATree

I think it's game side with this one, tried all sorts of troubleshooting to no effect. Recorded a video and sent it in so waiting to see what they say.