alphabetty crashes

Omar_Cervi

I completed level 410 and since it was the last available level, I downloaded the update and there are new levels icons. The first (level 411) has no level-type-drawing, it is a green circle, and if I press on it, nothing happens. If i complete the level 410 and I press to go to the next level the description says that I have to do 0 points, I press to play and the game crashes. I downloaded all the new updating but nothing changed

Tony_Mc

Hi Omar,

Thank you for posting this here on King Care.

I´m sorry this happens in AlphaBetty Saga on your Android. I recommend you to follow the steps as indicated here https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android

Please let me know how you´re getting on.

Kindest regards,

Tony - King Care Team

Tony_Mc

Hi Omar,

Thank you for posting this here on King Care.

I´m sorry this happens in AlphaBetty Saga on your Android. I recommend you to follow the steps as indicated here https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android

Please let me know how you´re getting on.

Kindest regards,

Tony - King Care Team

Omar_Cervi

It works, but I did nothing.

I only connected a facebook account, without uninstalling-reinstalling

Tony_Mc

It works, but I did nothing.

I only connected a facebook account, without uninstalling-reinstalling

Thanks a lot for your feedback Omar