Alphabetty grey screen!

Julia_Hunter

i have had real trouble with candy crush soda saga but have always been OK with Alphabetty. I ensured that everything was updated and now when I try to play Alphabetty I can hear the music but the screen is just grey and the game never loads. 

Crazy Cat Lad

Have you tried reinstalling the app?

Which model of iPad do you play on?

Please note that iPad 1, iPad 2 and iPad Mini 1 are no longer fully compatible with our games:

https://care.king.com/en/blog/article/important-information-regarding-devices 

Tracy-7

Hi Julia !! Just got word the team is working on a quick fix for this issue, should be done in the next couple of days. Thank you, and good luck !!!