scores for players are incorrect at the PLAY window

Alessandro_S

Seems fixed now, even retroactively - good job!

Played 652 on Facebook and got 41184, reported correctly on both FB and Android

Played 651 on Android and got 27485, reported correctly on both Android and FB.

On top of that, level 165 now has its correct record of 50732.

Abe_Vetty

Seems fixed now, even retroactively - good job!

Played 652 on Facebook and got 41184, reported correctly on both FB and Android

Played 651 on Android and got 27485, reported correctly on both Android and FB.

On top of that, level 165 now has its correct record of 50732.

Alessandro S ... I'm glad it is working for you ... unfortunately my version on the PC has not been updated yet ... it may take a day or two before I see the updated version ... fingers crossed

Abe_Vetty

this is not an answer ... it is May 2nd ... the scores are still off by one level on PCs and for android devices ... observation - when players report directly to kingcare the autobot Anna replies and that seems to be the end of any communication. If anyone knows how to bypass Anna - please post a reply.

Lady_Choo

Abe, see nBoo's post here

https://care.king.com/en/alphabetty-saga/alpha-betty-facebook-sync-troubles

King care and customer services are different departments, so posting here, you shouldn't get a bot but you obviously do if you email or go to live chat?

Abe_Vetty

It appears that the scoring issue was resolved in the May 10 2018 release.