Why do I not have sound in both Candy Crush Saga and Pet Rescue?

Jayney_Pena

Why do I not have sound in both Candy Crush Saga and Pet Rescue?

QueenMia

I'm sorry to hear Jayney! 

If this doesn't work, other members suggested this quick fix option > Type this into your address bar

chrome://flags/#autoplay-policy

On the highlighted option choose no user gesture is required and restart your browser. And the sound should come back! \

Let me know how that goes for you :-)

QueenMia

Hi Jayney!

There were few updates made on Google Chrome that should now be resolved. If it still does not work for you, here are some tips on how to fix it > https://care.king.com/en/alphabetty-saga/superstar-information-post-missing-sound-on-games

The sound in our games makes the whole experience nicer, so we understand and are very sorry about the inconvenience caused. I hope it is now working fine and that you can enjoy the melodies again :-)

Have a Pet-acular day!

-- Mia, Team King Care

Jayney_Pena

I still have no sound on Candy Crush Saga and Pet Rescue.

QueenMia

I'm sorry to hear Jayney! 

If this doesn't work, other members suggested this quick fix option > Type this into your address bar

chrome://flags/#autoplay-policy

On the highlighted option choose no user gesture is required and restart your browser. And the sound should come back! \

Let me know how that goes for you :-)

Jayney_Pena

Thank you! Problem solved.

QueenMia

Yay, glad to hear

I'm sure you passed even more levels now that the sound is back!