How can I purchase in app gold bars on my device?

CandyKatie

Help please!  I am unable to purchase in app gold bars from Candy Crush Saga.  The app was purchased on google play on a new Samsung Galaxy J7phone.  I have tried every trouble shooting suggestion I can find and still receive this message:  Error - your transaction cannot be completed. Learn more. I have also followed all of the instructions with Google pay to fix this isuue with no success.  Any ideas?

QueenMia

Hey CandyKatie,

Really sorry you have been able to make a purchase

From the error message, it seems that it's an issue on Google Play side and not ours. I'd suggest you to run a search on Google "error your transaction cannot be completed google play" to find a solution to your problem.

I hope that's helpful, let me know how it goes :-)

Until then, have a bubble-iffic day!

- Mia