HELP and All you need to know to fix bugs and answer your questions! Read before posting!

QueenMia

Are you experiencing issues with the game? Here's some help, you'll be surprised how much these simple steps can help you

Let's start with some useful tips: How to find your User ID

The game is not working
. Game freezing/crashing
. Issues connecting to Facebook

You lost something
. Something went wrong with your purchase?
. You lost your progress?
. Lost boosters or Gold bars?

A Word what not accepted? 
Let us know which one by posting the level and the word here!

If after these you still need help, please Ask a question under Support. Remember to add as much details as possible on the problem and a screenshot is always helpful!