Alpha Betty freezes

Neska

Whenever I want to play Level 109 it completely freezes. I can't even get into the Level. I have deleted it and turned my phone off for 10 Seconds and then reeinstalled it and logged in again, 4 times. It doea not work. So what is the solution?

abe_coffee

hi Neska
Sometimes an account winds up pointing to a different version of AB.
Sometimes is is good ... sometimes it is bad.
Plan A ... wait for AB to fix itself.
If this turns out to be a real problem then king may need more info.
Things to try ... report the results here.
Try a different device ... PC ... tablet ... another phone
Try a different level
Report the version number here 

try a PC ... open in a new tab or a new window:
https://www.facebook.com/games/alphabettysaga
1) try Play Now
2) try gameroom

if 109 is the only bad level ... you may be able to pass it on another device

Cezdiamond

Hello you have landed in the Candy Crush Saga community, so I will move this thread to Alphabetty Saga so that someone can help you

abe_coffee

hi Neska
Sometimes an account winds up pointing to a different version of AB.
Sometimes is is good ... sometimes it is bad.
Plan A ... wait for AB to fix itself.
If this turns out to be a real problem then king may need more info.
Things to try ... report the results here.
Try a different device ... PC ... tablet ... another phone
Try a different level
Report the version number here 

try a PC ... open in a new tab or a new window:
https://www.facebook.com/games/alphabettysaga
1) try Play Now
2) try gameroom

if 109 is the only bad level ... you may be able to pass it on another device

Neska

Wow! It actually worked! Thank you so much!

abe_coffee

it sounds like AB fixed itself(again) ... have fun