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Please can I be reset to beginning, I am among the many disappointed to get to end at 920

Ritabee
Ritabee Posts: 1

Level 1

Please can I be reset to beginning, I am very disappointed to get to end at 920

Answers

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,123
    Hi @Ritabee and welcome to our Community!

    I can reset your game to level 1 if you wish.

    Please let me know your Game ID and then delete the game from your mobile device or Facebook profile. If you play on several devices or platforms, you will need to delete the game from all of them. 

    If you play on Facebook. Open the game on Facebook on your computer. Scroll down the page all the way to the bottom and click on the "Find my ID" to the left to get your Game ID.

    After you have the Game ID, please delete the game on your profile like this: 

    -First, remove the game from Facebook here:
    https://www.facebook.com/settings?tab=applications

    -Then clear the cache on your browser:
    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    On mobile, you can find the Game ID like this. After you have the Game ID, delete the app and restart your device.

    Please bear in mind that once the game is deleted, you cannot regret it and all your scores and achievements will be lost. You cannot either be refunded for any purchases that you made before the reset.

    Any questions or doubts, please let me know! 
  • abe_coffee
    abe_coffee Posts: 1,976
    edited May 2019
    a  crazy idea ... why not change the scrolling to make it easier to go from 920 to anywhere(not just level 1)?????
  • abe_coffee
    abe_coffee Posts: 1,976
    edited May 2019
    another crazy idea ... several players have more than one account ... why not create a new account???
    that way you won't be mad if level 921 is released next year
    ... a nice feature ... the accounts can send lives to each other

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