Why does it sometimes jump back 2 or 3 levels when they have already been completed?

shadow696

Why does it sometimes jump back 2 or 3 levels when they have already been completed?

abe_coffee

hi @shadow696 @nBoo @Crazy_Cat_Lad

here is one example:
when sending lives(red heart)
or
when retrieving lives(white envelope)
and
the icon for a level is directly behind the red heart or the white envelope

targeting for the red heart and the white envelope has been this way on the HTLM5 versions since level 411

if you are seeing a different problem please post the details

abe_coffee

another example where progress appears to be lost ... the facebook login can fail

how to check the facebook login:
1) on a pc ... the 'Top Friends' list shows other players' scores
   an empty list indicates that the facebook login did not happen
2) on a phone or tablet ... your name will be shown below the 'Play' button
   when you see 'My account' the facebook login did not happen

when a level is completed the result is stored on the device(pc, phone, tablet)
if the level is completed when the login fails then other devices will not see the win

is it lost forever ... no!
simply wait for the facebook login to work on the device with the win

examples of the facebook login failure: