What happened to the surprise rewards we had before?

Brenda_Rivel

Hello everyone! I was wondering if someone knows why the surprise reward no longer shows up. 

PummyRaj

Hello @Brenda_Rivel, Hearty Welcome to our friendly King Community  

Can you please tell m e which game you are talking about?  

As much as I know, there is no "Surprise Reward" in the Alpha Betty Saga game, except for the "Daily Spin Wheel" that too if you play on a mobile device!!

Please tap on "Type your Comment" box located below to write back. 

Talk to you soon!  Have a great rest of the day/evening!

Legué

Hello , my game is Alphabetty,  .and no surprise rewards for some weeks either ...

Crazy Cat Lad

Hi @Legué and welcome to our Community!

If you are referring to the Booster Wheel it's only available between 12 and 2 pm in the game.

All other bonuses and extra features are running on test basis which means that they can be removed or not always available on all devicesor for all players. 

LLC

I've checked between 12 & 2 everyday for 2 weeks and no Daily Spin Wheel. I'm using the app on my cell phone.

abe_coffee

hi @LLC

there are a lot of moving parts with king games and facebook ... sometimes things just stop working

currently the Daily Spin has been working every day on my tablet for quite awhile ... but this does not help you

@Crazy Cat Lad is available on weekdays and can access players' accounts

if the Daily Spin does not fix itself by Monday check back here to see what Crazy Cat Lad can do to help

he might request your game ID

Crazy Cat Lad

All these extra features do not always reach all players or all devices. At times these bonuses are only available within certain countries, or to a certain group of players or indeed to players connected via a certain platform. At times technical issues may also prevent you from seeing the challenge.

All I can recommend is to keep your game updated with the latest version of the game and keep checking in to play. Disconnecting Facebook or Kingdom from the game and then reconnecting can sometimes help to get the live event active, if it is available for your region, device, group of players etc.

LLC

I figured out this week that the Booster Wheel doesn't appear on my iphone app but it was there on a Samsung tablet. Not everybody has another option to open the game but if you do, try it.