No lives today

blondie1405

So I would have thought my lives would have refreshed overnite but I have none and the countdown clock is showing more lives in 0.00..whats happening is this a bug or something??

abe_coffee

hi @blondie1405

lives disappear sometimes

clearing the cache  will remove lives ... oops gone forever

reinstalling the app will remove lives ... oops gone forever

facebook being goofy will remove lives(usually is temporary) 

am not sure about "more lives in 0.00" ... this may be a second issue

the prime suspect is facebook

what can we do?

you already waited overnight ... not a good sign

@Crazy Cat Lad is usually here most weekdays and may be here in a few hours(from Spain)

he can access your account, if necessary 

2 options 

... 1) wait for the problem to go away

... 2) wait for @Crazy Cat Lad to provide further guidance

abe_coffee

it appears that @Crazy Cat Lad was not available today ... he is here most weekdays

you may have found a glitch when retrieving lives @Xarly @nBoo

this message shows up after lives are retrieved ... if you look closely in the background there are 5 lives as expected

this message should not be showing up after 5 lives have been successfully retrieved

this is harmless ... UNLESS ... the player is tricked into thinking "Out of lives" is actually true and then exits the game, thus

losing the 5 lives that were retrieved(I hope that player did not pay for the lives)

note ... this fails on a tablet ... but is okay with gameroom

Crazy Cat Lad

Hi @blondie1405 and welcome to our Community!

Could you post a screen shot of the timer and issue so I can take a look at this?

abe_coffee

hi @blondie1405

maybe these images will help

do these look like what you are seeing?

if, not ... please post screenshots or a very detailed description