Why does my alphabetty saga keep freezing.I cant play the game

weemamie

Why does alphabetty saga keep freezing. I cant play the game.

abe_coffee

hi @weemamie

welcome to the community

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many king.com games have had loading issues for a few days

the freezing might be related to the loading issues ... my guess is that freezing is not related to the king.com issues

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for now, lets hope that it fixes itself soon

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if it is still failing on Monday we can ask for help from Europe ... @Crazy Cat Lad

please report here if it fixes itself

we could uses a few more details if it does not fix itself:

• please provide your User ID ... how to find you user ID(open in a new tab or a new window)
• are you playing through facebook? ... or are you playing through king.com?
• how often does it freeze?
• does it freeze when loading? ... or ... does it freeze during the game?

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if your device uses a wireless router you may want to turn off the router ... wait about a minute and then restart the router

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