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why is my apps keep saying “connection pronlem, try again later “ while I know I am connected

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sialan
sialan Posts: 1 Newbie
in Support

why is my apps keep saying “connection pronlem, try again later “ while I know I am connected

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Answers

  • abe_coffee
    abe_coffee Posts: 1,976 Level 5
    edited December 2021
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    hi @sialan

    welcome to the community

    🍮 🍮  

    if you are trying to play alphabetty there is sad news ... the game is no longer supported as of December 15th 2021

    eventually no one will be able to play alphabetty

    🍮 🍮  

    you can find other king games ---> here

    🍮 🍮  

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  • Diamond_Lim
    Diamond_Lim Posts: 152,851 Diamond Diaries Moderator
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    https://community.king.com/en/alphabetty-saga/discussion/358487/why-is-my-apps-keep-saying-connection-pronlem-try-again-later-while-i-know-i-am-connected

    Welcome to Sweet King Community! 👑

    How about you try these steps here 👇😊

    1. Open the game

    2. Select Profile

    3. Select Log Out then Close the app

    4. Reopen the app then Log back in to your profile and finally Open the game.

    Also check that you have a stable internet connection or a strong WiFi signal. You might want to see if your Internet Service Provider is experiencing any current issues.

    If it's still not worked from above steps, how about you follow these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope nothing this happens. 😊

    I think uninstall and then reinstall steps then must allow the confirmation message to show for the software to register it is the best solve problem that I hope nothing this happens too.

    ⚠️ NOTE ⚠️

    If you want to try uninstall and reinstall steps, you have your gold bars are saved/transfered and your current level is saved but all of the boosters have lost and some events will be reset or gone when you save your progress completed with Facebook or King.Com. 

    If you have followed these steps of Crashing/Freezing issue already but it's still not worked, you click on "Contact Us" only then you ask a problem and send Game ID (How to find your Game ID) that I hope they help you but it taken longer. Thanks! 😉

    Anyway, like Abe Coffee answered Alphabetty Saga has shut down that's means you have no longer to be played this game on 15th December 2021. Check this information here. Very sorry! 😢

    But don't worry! You can trying to select another one active King Game will you like playing here? 😉

    Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

    You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.


    Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)


    You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

    Have a nice and safety day! ❤️😊

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