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Not getting credit for a 9 letter word

Pat_LeRoux_Bales
Pat_LeRoux_Bales Posts: 2

Level 1
in Support

I have been playing alphabetty saga.  I am on level 101.  THREE times tonight I have made a 9 letter word.  The board highlights the 9 letter word in the goals area then only gives me credit for a 6 letter word.  What's up? I am using the crowns to get credit for extra letters.  I noticed in another question that there is a chat feature but I cannot find it.  It is frustrating enough to try to get a 9 letter word but then to not get credit for it!!!!!  

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