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Why has Alphabetty started causing my MacBook Air to crash these past two days?

SRCBerg
SRCBerg Posts: 2

Level 1
in Support

I've tried accessing Alphabetty through Firefox and Safari. One or two moves into the game, the computer crashes. This does not happen when I play the game on my iPad.

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Answers

  • StuckInATree
    StuckInATree Posts: 4,755
    edited October 2016

    Though it's the same game, the versions on PC and tablet are different so there's no correlation if one works and not the other (that's why some issues only effect PC and not tablet and vice versa). Have you done any troubleshooting in those browsers? If you haven't then go through the steps here:

    Do you play any other games? Just curious to know if this happens or doesn't happen when you do.

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  • amg6262
    amg6262 Posts: 1

    Level 1

    Though it's the same game, the versions on PC and tablet are different so there's no correlation if one works and not the other (that's why some issues only effect PC and not tablet and vice versa). Have you done any troubleshooting in those browsers? If you haven't then go through the steps here:

    Do you play any other games? Just curious to know if this happens or doesn't happen when you do.

    I have the same problem - on my Mac. I do not play any other games
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  • SRCBerg
    SRCBerg Posts: 2

    Level 1

    Though it's the same game, the versions on PC and tablet are different so there's no correlation if one works and not the other (that's why some issues only effect PC and not tablet and vice versa). Have you done any troubleshooting in those browsers? If you haven't then go through the steps here:

    Do you play any other games? Just curious to know if this happens or doesn't happen when you do.

    Candy Crush works fine. I've been playing AlphaBetty on both platforms for a long time. The crashing is recent.
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