My app won’t load

babygirlyoulucky

It’s been several weeks since my app won’t open 

_Elsa_

HI @babygirlyoulucky, where are you playing the game - mobile or computer?  I am going to post some links below so please try to see if the troubleshooting works for you.

Browsers

https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update    

IOS

https://community.king.com/en/candy-crush-saga/discussion/246206/ios-devices-action-is-required-on-your-device-regarding-our-games#latest

Android

https://community.king.com/en/candy-crush-saga/discussion/246203/is-your-game-crashing-on-an-android-device#latest

MarkHawk

Hi there

Please have a look at this thread: https://community.king.com/en/farm-heroes-saga/discussion/246990/farm-heroes-saga-is-not-launching-since-last-update#latest