Can I reduce the storage space that Farm Heroes is using?

Valpam

Can I reduce the storage space that Farm heros is using? Currently 997 mg. I don't want to loose my progress. Any advice gratefully received 

MarkHawk

Hi guys

Are you using iOS or Android?

The game takes up around 210 MB when installed. I'm not sure where you have seen that the game should take up to 1GB. Could you please take a screenshot and post it here?

If you are considering a re-install of the game then please make sure you have it connected online to FB or King.com in order to backup all your progress, highscores and Gold bars. Please notice that boosters and messages with lives are stored locally and will miss after a re-install.

MarkHawk

Hi Valpam,

Just checking up if you have your levels back?

Valpam

Thank you for your help all restored . Great 

firebombmarkus

Awesome! Thanks for letting us know 😊 @Valpam

firebombmarkus

Hi @Valpam and welcome to our adorable Community 😊 Thanks for posting here. I am not really sure if this is possible, therefore I will tag our Community Manager @MarkHawk and hopefully, he will have some info about this to share with us. Have a wonderful day 🤗

Valpam

Thanks for your reply Markus.

MarkHawk

Hi guys

Are you using iOS or Android?

The game takes up around 210 MB when installed. I'm not sure where you have seen that the game should take up to 1GB. Could you please take a screenshot and post it here?

If you are considering a re-install of the game then please make sure you have it connected online to FB or King.com in order to backup all your progress, highscores and Gold bars. Please notice that boosters and messages with lives are stored locally and will miss after a re-install.

Valpam

MarkHawk said:

Hi guys

Are you using iOS or Android?

The game takes up around 210 MB when installed. I'm not sure where you have seen that the game should take up to 1GB. Could you please take a screenshot and post it here?

If you are considering a re-install of the game then please make sure you have it connected online to FB or King.com in order to backup all your progress, highscores and Gold bars. Please notice that boosters and messages with lives are stored locally and will miss after a re-install.

Valpam

Thank you for your reply Mark. I am using ios

MarkHawk

Your version of the game takes up 194MB which is correct 

Valpam

Hi Mark my problem is the documents and data that are taking up 786 me. Can I reduce this please?

MarkHawk

Hi Valpam, sorry for the delay in getting back to you.

Try clicking on delete app - in some cases you'll be able to delete the stored cache for apps.

Please notice that boosters and messages with lives are stored locally on your device and those items can miss after deleting the cache.

Valpam

Help please. I deleted then reinstalled the app but have now lost all of my progress and has. Returned me to level one. I was previously at 1378. Is there any way that I can retrieve my previous level? I was connected through Facebook. Thanks for you time

firebombmarkus

Hi again @Valpam Please follow the link below and you will see how to get your progress back. I hope this will help you. Have a wonderful day 🤗

https://community.king.com/en/candy-crush-friends-saga/discussion/177600/how-to-get-your-level-and-progress-back