Sign Up!

Roadblock, not able to get past it! (Reported to the Studio)!

caratu Posts: 5 Level 2
edited November 2019 in Support
My Roadblock has been stuck on 3 days, 23 hours and 59 minutes for several days. How do I get it to open?

Best Answers

  • Dueydude
    Dueydude Posts: 10 Level 2
    Answer ✓
  • Dueydude
    Dueydude Posts: 10 Level 2
    Answer ✓
    Thanks that worked. I don't understand how it why as I won that game several times. Oh well. I'm still having issues with the game.1) on tractor dash my picture shows up but my wife (Rose) is not. The same thinghappens on her game and I'm not pictured. (2) I can't send her lives in fact many times when I start playing the game the send lives section comes up and there isn't anyone to send.lives shown. (3) that I have one thing to collect.but when I enter there isn't any thing to collect. The same thing happens on her game.
  • QueenB
    QueenB Posts: 13,801 Community Manager
    edited February 2020 Answer ✓
    Welcome to our Community @caratu :)

    It seems that we have a slight technical issue with our game which is, unfortunately, impacting your gameplay.

    Rest assured however that our developers are already aware of this and are working hard to find a resolution as quickly as possible.

    In the meantime, there are few things you can try, but we can't guaranty you that it will work however it's worth trying 

    If you have access to a mobile device, make sure the game is synced and ask friends for help through the app. The game is also available on Windows 10 so if you have access to it, download the game here, remember to connect the game so your progress can be synced and give it a try.

    Boosters and Lives do not get synced, just a heads up!

    Note! Avoid clearing the cache of your browser as this can reset the timer and make you wait even longer. You can try a different and see if that helps.

    Once we have news from the studio, we'll let you know 😉

    Apologies for the inconvenience caused and thanks for your patience while we look into this!



Hey! Would you like to give us your opinion?