Try these few simple steps and see if it can resolve your problem:
Clear your cache. The way to do this is
slightly different depending on the platform and software you are using, but
you should be able to use the internet to find out how to do that if in doubt.
Check your app update - App developers are giving their best to
deliver a great experience to the users, which is why they are constantly
working on improvements. If users complain about the issue, including freezing
and crashing, developers will fix it with an update. That is why it is
essential to regularly update all your apps or at least the ones you use daily.
Finally, shutdown the platform you are
playing on for at least 20-30 seconds. Usually by doing these simple
steps you can clear up a temporary problem you may be experiencing.
Hello @rogerkock It is nice to see you again 🤗
Just following up about the issue you are having in the game!
Since it has been more than 2 weeks, is the issue solved now? Are you able to play the game without any interruption and the message of "no connection"?
Please let us know if you need further assistance!
Thank you for your patience and understanding! Keep having fun in your game(s)! 🍓 🍏
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