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May I ask which device you are playing on and if you have checked out the following suggestions:
Hi there @spaws @jim_357 - If you play via Windows 10 then you should definitely have received the unlimited lives as it's for everyone. Really sorry that it's giving you trouble, that is not the purpose, at the contrary. We have made sure to send the lives again to your game, so please let us know if you've received them this time.
@Kejnej - What platform are you playing on? When you accept the lives, you won't see anything happen as such but you will notice the Unlimited sign on your lives counter - See below, circled in green:
If you don't see that, it would be helpful to give us your Game ID and a screenshot of your life counter. Let us know 😊
Thanks all and happy playing! Stay safe 🍒
I got notification this morning that some self test was successful and that I got some goodies - well I did not....
Here is the screenshot of my game after accepting the "so called" goodies, and a screen shot of my game ID.
To sum up, I did not receive any goodies or unlimited lives - not now, not ever.....
Thanks a lot, @spaws - That's helpful! You definitely should have received them and we're not sure why you haven't... We've sent you the lives again now, please let us know if that worked.
An option would be to re-install the game, but that would make you lose your saved boosters.
Let us know how it goes!
Thank you 🍒