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Fram Heroes doesn't work on PC

Vivard
Vivard Posts: 2

Level 1

Farm heroes are not loading on the PC. The message appears: 'An error has occurred, and we are working to correct it. Try again later.' This has been happening for almost a week.

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Answers

  • Diamond_Lim
    Diamond_Lim Posts: 167,034
    edited October 2020

    Welcome to Sweet King Community! 👑

    Uh oh! Have you still trouble crashing or not loading on this game with using computer device? 😢

    Don't worry about this problem! 😉

    You can click here 👈 (This solve discussion by Community Team) to read and follow troubleshooting steps of this problem (crashing/loading) that I hope this helps you can playing/opening this game! 😊

    Since you are playing your game via laptop and using Microsoft, the app is downloadable free from Microsoft site. After you downloaded it, please log in your game with your King account and you're ready to go. All your progress and lives will be saved.

    If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

    Have a farmtastic day! 😊

  • Freddy_
    Freddy_ Posts: 68,477

    @Vivard Hi and welcome, Please try clearing your browser cache and restart you device and then see if your issue is resolved, if not try a different browser or one in incognito mode and see if you still have the same issue. If it loads up the same first time just refresh page a couple of times to see if it does solve the problem. If not please let us know

    Hope this helps

  • Diamond_Lim
    Diamond_Lim Posts: 167,034

    Hello again! 👋

    Very sorry for your reply because unfortunately Flash Player has no longer to be used on any King's Games with PC Devices due to Flash Player End Of Life (EOL) right now. 😔

    But you can download this game then save your progress (Mobile Devices) :

    🍅Farm Heroes Saga: play it HERE !

    Or if you have playing your game via laptop and using Microsoft, the app is downloadable free from Microsoft site. After you downloaded it, please log in your game with your King account and you're ready to go. All your progress and lives will be saved.

    Or you can download HTML5 here (Any PC Devices) that you can continue playing next new levels and something news on any King's Games with Facebook 😊

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi and welcome to the community.

    Yes some other players have also reported the same but i think it was a temporary glitch so just restart your device and try again or use another browser to see if it helps you.

  • Vivard
    Vivard Posts: 2

    Level 1

    edited October 2020

    Google Chrome works only after downloading the Facebook gameroom, however I prefer to use Firefox.

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Ok noted but dont worry we are investigating the issue on the browsers so hoefully will find the fix soon.

  • cbertone
    cbertone Posts: 4

    Level 1

    edited October 2020

    **Edit by CM: Unsupported language**

  • Diamond_Lim
    Diamond_Lim Posts: 167,034

    Welcome to Sweet King Community! 👑

    Sorry for your reply because we can only use English on this discussion of King Community. 

    Don't worry! You make sure to translate from your current language to English language first then you copy and paste with using English Language on Google Translate as well. 

    Click on Google Translate 👈

    Have a nice and safety day! 😊

  • wykoon
    wykoon Posts: 12,717

    Hello there @Vivard and good day to you. Understood that you are having issue playing the game in PC. I hope you have save your progress whilst playing the game.

    I would recommend that you download different web browser other than Firefox to determine which browser works best for the game as different browser have diff. compatibility issue. I'm using Google Chrome (version 86.0.4240.75)  to play the game via FB and it works fine.

    As suggested by Ms Diamond Lim, you may also consider downloading the game from Microsoft here for Win10.

    Please let us know if you need help with other issues.

    Thank you ☺️

  • Lady_Choo
    Lady_Choo Posts: 26,068

    @Diamond Lim I am not sure if its lost in translation, but you don't download html5, that is the base king uses for the game that doesn't use flash. All browsers will be able to use it as long as they are updated and suitable 😊

Hey! Would you like to give us your opinion?