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Hi @gmverdi1976 and a warm Welcome in this Community ๐ ๐ ๐ ๐ ๐ ๐
I'm so sorry that you have an issue with your game, my friends @MountainMom and @BQN537 already well explained and give you tips. Please check this articles:
For the Gold bars try to click onย Contact Us on bottom of the pageย then selectย Problems with my Game and then missing items and finally you ask your problem and send yourย Game ID. I hope they will help you with your Gold Bars purchase.
Waiting for your reply, have a nice day ๐ค ๐ค ๐ค
Thanks for the screenshot! Like @MountainMom said, it could have been a glitch responding to an earlier occurrence of the event.ย Or, you have simply played so well that you reached all the boxes before the time ran out.
Let's keep an eye on the next event and see if the issue persists and if it does, come back to us here so we can report this to the studio.
In the meantime, let me see if I can get Player Support to look in to your lost item case ๐
@QueenB suzeq02 had the same before and she wrote about it both in the thread about the new map page 1 and the thread about the tournament page 3. She had pictures in both.
.https://community.king.com/en/farm-heroes-saga/discussion/314319/how-do-you-like-the-new-map/p1