Problem with screen size

ineToNik · November 2020

Hello,

I have a problem with a screen size after I updated the game. I already cleared the cash and reinstalled the game(losing all my boosters...) and the problem still exists. What could I do?

Thank you!

Screenshot_20201107_162417_com.king.farmheroessaga.jpg

Screenshot_20201107_162410_com.king.farmheroessaga.jpg

Screenshot_20201107_162026_com.king.farmheroessaga.jpg

Spinnifix · November 2020

https://community.king.com/en/blog/categories/other-issues

https://community.king.com/en/blog/categories/blog-posts

Hello and welcome to our beautiful community

Please go to this link and search for your device and the problem there. Unfortunately, the boosters can be lost when uninstalling, as they are not saved in your device. I'm sorry. I could only help you if you bought it !!!

Please let me know. Thank you

Hello, for the newbies I hereby warmly welcome to this community Would like to welcome. Here is a link that will help you further !!! Explore and discover the community, take part in the competitions and post diligently in the different areas. But please stay with the topic, otherwise there could be difficulties. Please also follow the rules in English to post. Then get on your way and I wish you a lot of fun here. We are always happy to answer any questions. Good luck

I want to help you and navigate you better through the community.

Here & here is a how-to guide to help you find the different areas in the community! Here you can find all games at a glance. Here you get answers to the most common problems and here you can take part in discussions and competitions to win gold bars for your game.

I wish you a nice day & have fun 😊 I am always available for questions and help.

Please mark me with this @ sign. If the name is displayed, please click on it, it must be highlighted in bold. and I will be notified. 💖

ineToNik · November 2020

@Spinnifix Thank you!

wykoon · November 2020

Hello @ineToNik and good day to you.

Noted that you have issue with smaller screen size and had uninstalled the game causing you to lost all your boosters. As mentioned by our Spinnifix, boosters will be lost if you uninstall the app or using a new device. However, if you have recently purchased some boosters that were not used, you may click on the "Contact us" link at the bottom of this page to recover your boosters.

Meanwhile, for your screen issue, please let us know the type of device, model and OS system that you are using to play the game. This will facilitate us to check on the issue further.

Please let us know if you need help with other issue of the game. Thank you 😊

c.c. @QueenB