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Hello,
I have a problem with a screen size after I updated the game. I already cleared the cash and reinstalled the game(losing all my boosters...) and the problem still exists. What could I do?
Thank you!
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Aha yes, PC is different. I was out on the mobile device. Only I have everything set up automatically via Googelchrome and don't have to worry about it. And everything works fine. I think you should stop !!
Hello and I thank you.
Yes, I was notified by @QueenB .
Because I passed it on. It's nice that everything is fine. If there is a problem again, please get in touch.
You, I clear the cache a lot and nothing happens. Just clear the cache and don't delete any data. The delete data is above it. Please don't do it. If you click on it, you will get a hint beforehand whether you really want to do it. If you go to chat, you will not get any notification, because nothing happens either !! I hope it came across clearly! Because I have to translate !!
Hi @Spinnifix , I followed the guide on my laptop on how to clear cache, and that's what happened.
I'm leaving well-alone, it's safer π
I updated the game and the problem with a screen size was fixed.
Thank you. π
@Spinnifix , @QueenB , @MountainMom
Hello! You deleted the data, I didn't say that. Just empty the cache. It's 2 different things. I'm sorry!!
I've cleared my cache before, and regretted it, you have to re-enter all passwords you'd saved, and the problem was never solved. I shall just wait, until things are sorted.
Thanks for sharing this @MountainMom ποΈπ¬
I've passed these on to the studio as well and hope to have some updates for you guys early next week π
Hello @QueenB,
I am seeing the same issue already reported by @ineToNik. I appreciate that the Studio has tried to minimize event items, but the implementation appears to be inconsistent. I am attaching a good example of the reduced size of a notification followed by a bad example. I am playing on a Samsung Android tablet.
I hope this helps the Studio identify the problem. It does not appear to be limited to a specific device.
okay thanks. I am happy to pass it on again. Have you already received a new update? If so, then please empty the cache !! Restart.
@QueenB
I play on a laptop and the page at the start of the game, and when I buy shovels, becomes huge. The only way to get around it is to minimise the page, buy the spades, then turn it back to normal size.
This has only happened over the last few days.
Version 5.48.4
One more question @skanni, do you have these issues as soon as you open the game app?
Thank you @Spinnifix for the tag π
@skanni, I will pass this on to the studio so they can investigate but just one more detail, which game app version do you have installed?
You can see the version from the game app or from the App Store if the game doesn't allow you this:
Thanks π
yes
Thanksπ
My ID - 1502245249
Hello, again, could you please enter your ID number?
https://community.king.com/en/bubble-witch-saga/discussion/247377/what-is-my-user-id-and-where-can-i-find-it
https://community.king.com/en/pet-rescue-saga/discussion/258608/how-can-i-find-the-game-user-id-on-facebook
Hello and thanks. I'll pass it on privately. Then you will get an answer faster !!
Hello, Only this this.
Thank you for the info @ineToNik and your kind patience.
