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I can’t play harvest rush on my iPhone.

kwhite18
kwhite18 Posts: 37

Level 3

This goes on every time harvest rush event is going on. I’ve already posted last year when it first happened. I have done everything everyone had responded back to me. Clear cache, make sure you have the lasted update. It’s very frustrating. This pops up every move I make on the game.

Answers

  • PummyRaj
    PummyRaj Posts: 45,123

    Hello dear @kwhite18 🤗

    Hearty Welcome back! But, I am sorry that you had to come here to complain about the annoying issue 🤦‍♀️🤦‍♀️

    I am having complete different issue on my iPad!! The pop-up tells me to collect the Cropsies in negative digit, and no matter how many Cropsies I collect, they won’t count!!

    I will report again 👍 Can you please give me below details…

    1) Version of the App, (2) Software version, and (3) your ID number

    Thank you🐣

  • PummyRaj
    PummyRaj Posts: 45,123

    Hello again @kwhite18 👋

    Just wanted to show you Harvest Rush issue in my game

  • kwhite18
    kwhite18 Posts: 37

    Level 3

    Thanks PummyRaj, Ive contacted tech support. Sent them the pictures. They asked me to restart my device make sure I have the latest I OS update the latest update on the game app and more than 2GB free storage which I do.

  • PummyRaj
    PummyRaj Posts: 45,123
    edited June 2023

    I am sorry @kwhite18 🙃

    That is the standard “troubleshooting steps” they have to provide! Most of the issues do get resolved with those steps. But, not this Harvest Rush 🤦‍♀️🤦‍♀️

    I have reported to the Farm In-charge. It might take a while for her to get back, depending on how busy Studio team is 🤔

    So, please bear with me until I have some information🙏🏼

  • kwhite18
    kwhite18 Posts: 37

    Level 3

    Ok thanks… tech responded and they were going to find my account I’m not sure what’s next. Where do I find my ID number I don’t remember from last time I found it.

  • PummyRaj
    PummyRaj Posts: 45,123

    Hello dear @kwhite18 👋

    Here is the link that will help you to --> Find your game ID number

    I am glad that the Player Support has responded back. Please let me know how it goes and if they are able to help you🐣

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