I can’t play harvest rush on my iPhone.

kwhite18

This goes on every time harvest rush event is going on. I’ve already posted last year when it first happened. I have done everything everyone had responded back to me. Clear cache, make sure you have the lasted update. It’s very frustrating. This pops up every move I make on the game.

PummyRaj

Hello dear @kwhite18 🤗

Hearty Welcome back! But, I am sorry that you had to come here to complain about the annoying issue 🤦‍♀️🤦‍♀️

I am having complete different issue on my iPad!! The pop-up tells me to collect the Cropsies in negative digit, and no matter how many Cropsies I collect, they won’t count!!

I will report again 👍 Can you please give me below details…

1) Version of the App, (2) Software version, and (3) your ID number

Thank you🐣

PummyRaj

Hello again @kwhite18 👋

Just wanted to show you Harvest Rush issue in my game

kwhite18

Thanks PummyRaj, Ive contacted tech support. Sent them the pictures. They asked me to restart my device make sure I have the latest I OS update the latest update on the game app and more than 2GB free storage which I do.

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2688791#Comment_2688791

I am sorry @kwhite18 🙃

That is the standard “troubleshooting steps” they have to provide! Most of the issues do get resolved with those steps. But, not this Harvest Rush 🤦‍♀️🤦‍♀️

I have reported to the Farm In-charge. It might take a while for her to get back, depending on how busy Studio team is 🤔

So, please bear with me until I have some information🙏🏼

kwhite18

Ok thanks… tech responded and they were going to find my account I’m not sure what’s next. Where do I find my ID number I don’t remember from last time I found it.

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2688966#Comment_2688966

Hello dear @kwhite18 👋

Here is the link that will help you to --> Find your game ID number

I am glad that the Player Support has responded back. Please let me know how it goes and if they are able to help you🐣