I can’t play harvest rush on my iPhone.

kwhite18 · June 2023

This goes on every time harvest rush event is going on. I’ve already posted last year when it first happened. I have done everything everyone had responded back to me. Clear cache, make sure you have the lasted update. It’s very frustrating. This pops up every move I make on the game.

PummyRaj · June 2023

Hello dear @kwhite18 🤗

Hearty Welcome back! But, I am sorry that you had to come here to complain about the annoying issue 🤦‍♀️🤦‍♀️

I am having complete different issue on my iPad!! The pop-up tells me to collect the Cropsies in negative digit, and no matter how many Cropsies I collect, they won’t count!!

I will report again 👍 Can you please give me below details…

1) Version of the App, (2) Software version, and (3) your ID number

Thank you🐣

PummyRaj · June 2023

Hello again @kwhite18 👋

Just wanted to show you Harvest Rush issue in my game

kwhite18 · June 2023

Thanks PummyRaj, Ive contacted tech support. Sent them the pictures. They asked me to restart my device make sure I have the latest I OS update the latest update on the game app and more than 2GB free storage which I do.

PummyRaj · June 2023

https://community.king.com/en/farm-heroes-saga/discussion/comment/2688791#Comment_2688791

I am sorry @kwhite18 🙃

That is the standard “troubleshooting steps” they have to provide! Most of the issues do get resolved with those steps. But, not this Harvest Rush 🤦‍♀️🤦‍♀️

I have reported to the Farm In-charge. It might take a while for her to get back, depending on how busy Studio team is 🤔

So, please bear with me until I have some information🙏🏼

kwhite18 · June 2023

Ok thanks… tech responded and they were going to find my account I’m not sure what’s next. Where do I find my ID number I don’t remember from last time I found it.

PummyRaj · June 2023

https://community.king.com/en/farm-heroes-saga/discussion/comment/2688966#Comment_2688966

Hello dear @kwhite18 👋

Here is the link that will help you to --> Find your game ID number

I am glad that the Player Support has responded back. Please let me know how it goes and if they are able to help you🐣

I can’t play harvest rush on my iPhone.

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