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Connecting to Facebook error - Under investigation 🚩 (Edited by CM)
Hey!
Got a new tablet, and farm heroes won’t connect to Facebook to get my progress back. My other games like candy crush saga and soda both worked fine, this is the only one I’m having issues with.
I tried deleting and reinstalling both Facebook and Farm Heroes (several times), I cleared caches, I disabled the Android game login thingy, everything… I’m stumped!
here’s the tablet and app info, as well as the error message.
Thanks
Nathan
0
Best Answer
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Hi there,
We're currently experiencing some connection issue when trying to connect with Facebook. Our team is aware and it's already being worked on.
Thank you for your patience and understanding!1
Answers
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Hello Nathan @ticcer01🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
Thank you for providing the screenshots! Because of ⬆️this screenshot, I can tell you that this is an issue with Facebook. But, no worries! King team is aware about this issue and they are working on a fix.
Let me find out why your other games are working but, not Farm Heroes Saga!Can you please tell me which device you are using and which version of the App do you have right now?
Please reply by typing below🎄🎄0 -
hey thanks for the swift reply.
my original post includes screenshots of the app version and tablet info :)1 -
Oh, yeah😅 Sorry, Nathan! Did not notice that earlier!
I will pass this information to our Community In-charge👍️
0 -
Hi there,
We're currently experiencing some connection issue when trying to connect with Facebook. Our team is aware and it's already being worked on.
Thank you for your patience and understanding!1
