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Game instructions

Mokkum
Mokkum Posts: 12

Level 2
edited June 2021 in Support

Please, please, could you stop showing those annoying instructions every time that the game is opened. I have seen them so many times & have almost considered stopping playing this game

ยซ13

Comments

  • QueenB
    QueenB Posts: 15,607

    Hi @Mokkum and welcome to your Fam Heroes Community ๐Ÿค—

    Are you referring to the tutorial in the game? Have you by any chance reinstalled the game app or changed your device? When did this start to happen?

  • Mokkum
    Mokkum Posts: 12

    Level 2
    edited June 2021

    Please, please, get rid of those popup instructions that appear in the game. I have played for years & absolutely do not need these annoying instructions every time I start up the game.

  • Lady_Choo
    Lady_Choo Posts: 26,289

    Hey @Mokkum welcome to the farm area.

    As @QueenB said which device are you using? If a computer are you clearing cache and cookies as that can make it start?

  • Mokkum
    Mokkum Posts: 12

    Level 2


    Hello QueenB.

    No, i have not reinstalled the game nor changed playing it on another device. This started about 4 -6 weeks ago & has persisted. I am likely going to stop playing Farm Heroes Saga as this is extremely annoying!

  • Mokkum
    Mokkum Posts: 12

    Level 2
    https://community.king.com/en/farm-heroes-saga/profile/Lady_Choo


    I am using a pc & yes, I have cleared the cache & cookies but am still left with all those instructions every time that I open the game. I am about to uninstall it a I have had enough of the repetitive instructions.

  • PummyRaj
    PummyRaj Posts: 45,123

    Hello dear @Mokkum ๐Ÿค— Hearty Welcome to our Wonderful Farm King Community!

    What my friend @Lady_Choo wondering was "whether you have cleared the Cache / Cookies". And she said, if we have cleared the cookies, those "tutorials" do pop-up!

    Because, when we clear the history on our computers, the game thinks that we are a new player on the device and it starts the tutorials.


    I am not sure which level you are at, but, I really think that you should not delete your game! Why lose something you enjoy very much just because of some pesky pop-ups?

    We will find out our Farm Queen about these tutorial. Can I request you to please wait on your decision till we get back with some information for you?

    Thanks a lot for posting in the Community! Have a Farmtastic day ahead ๐Ÿฅ ๐Ÿฅ ๐Ÿฅ

  • Lady_Choo
    Lady_Choo Posts: 26,289

    Thats exactly it @PummyRaj

    Also playing on a new browser can do the same ๐Ÿ˜

  • Mokkum
    Mokkum Posts: 12

    Level 2

    Yes, I have deleted the cookies & cache to no avail. Surely those instructions are not meant to be constantly shown?!

  • Mokkum
    Mokkum Posts: 12

    Level 2

    Same monitor, same pc, same browser, nothing has changed except the game!!! So frustrating!!!

  • PummyRaj
    PummyRaj Posts: 45,123
    https://community.king.com/en/farm-heroes-saga/discussion/comment/1646302#Comment_1646302

    Hello dear Mokkum ๐ŸŒป

    Do not delete the cookies & cache anymore. That is what causes the pop-ups to appear again and again.

Hey! Would you like to give us your opinion?

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